Introduction

At Proceon ehf. ("we", "us", "our"), your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use http://www.proceon.is and our services, in accordance with the EU General Data Protection Regulation (GDPR).By using our website or services, you acknowledge that your personal data may be processed as described in this policy.

Information We Collect

We collect only the data necessary to operate and improve our services. This may include:

• Personal data you provide voluntarily, such as name, email address, company name, and any information submitted through contact forms
• ‍Technical data collected automatically, such as IP address, browser type, device information, and operating system
• Usage data, including pages visited and interactions with the website

We do not intentionally collect special categories of personal data.

How We Use Your Information

• To provide and operate our services
• To respond to inquiries and communicate with you
• To improve website functionality and user experience
• To ensure security and prevent misuse or fraud
• To comply with legal obligations

Legal bases for processing (GDPR Art. 6):

• Consent
• Legitimate interests
• Contractual necessity
• Legal obligation

Data Sharing & Third-Party Services

Our business is based in Iceland (EEA). However, to operate our services, analyze usage, and manage our marketing, we work with trusted third-party service providers located outside the European Economic Area (EEA), specifically in the United States. We do not sell your personal data.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by relying on the EU-U.S. Data Privacy Framework (DPF). The European Commission has determined that the United States offers an adequate level of protection for personal data transferred to entities certified under the DPF.

We, therefore, may share data with trusted third-party service providers acting as data processors, such as:

• Website hosting providers
• Analytics providers (e.g., Google Analytics, Hubspot Tracking, Linkedin Insight)
• Form and automation services

All processors are contractually required to process personal data in compliance with GDPR.

Data Security & Protection

We implement appropriate technical and organizational measures, including access controls and encryption, to protect personal data against unauthorized access, loss, or misuse.While we strive to protect your data, no system can be guaranteed to be 100% secure.

Data Retention

We retain inquiries for up to 24 months to ensure we have a history of our communication should you contact us again. After this period, data is deleted or anonymized.

Cookies & Tracking Technologies

We use cookies—small text files stored on your device—to help our website function effectively and to provide you with a better user experience. In addition to strictly necessary cookies, we use third-party tracking tools including Google Analytics, HubSpot, and the LinkedIn Insight Tag.

These technologies help us analyze website traffic patterns and tailor our marketing efforts. For example, they allow us to see which pages are most popular and help us deliver relevant content to you on professional networks. We respect your privacy and will only activate these non-essential cookies if you click 'Accept' on our cookie banner. You are free to change your preferences or block cookies via your browser settings at any time.

Your Privacy Rights (GDPR)

If you are located in the EU/EEA, you have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, please contact us at info@proceon.is.
‍You also have the right to lodge a complaint with your local data protection authority Persónuvernd. We will verify your identity and respond to all legitimate requests within 30 days.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. Updates will be posted on this page with a revised date.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at info@proceon.is.